| General Questions? |
Your first call should be to your human resource department or your benefits administrator.
Find them here.
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Within Independent Health Network ...
Medical Services?
Medical Procedures?
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First, use the Benefit Summary Grid to research what is covered.
Still have a question? Contact Independent Health, Monday to Friday, 8 a.m. to 8 p.m.
Phone: (716) 631-8701
(800) 501-3439
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| Wellness Reimbursement? |
First, read the wellness guidelines.
Still have a question? Contact Pat Brady, Wellness Reimbursement Representative, Monday to Friday, 8 a.m. to 4 p.m.
Phone: (716) 821-7199
email: pbrady@e1b.org
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Within the Dental Pay Plus network ...
Claims or coverage questions?
Dental plan or dental card questions?
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Contact ProBenefits Administrators Customer Service Department, Monday to Friday, 8 a.m. to 4 p.m. to answer any questions relating to coverage and claims.
Phone: 1-888-683-3682
Mail: 100 Corporate Parkway, Suite 342
Amherst, New York 14226
email: info@probenefitsadmin.comWeb site: ProBenefit Administrators Web site
Contact your benefits administrator at your district / organization. Find them here. Please note that not all districts carry the dental coverage.
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| Trust Board Meeting? |
Questions, concerns, or requests for a future Trust board meeting, contact the NY44 Trustee who has been assigned to your district or association. Find your Trust Liaison.
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| Fiscal Agent, Software Program Trainer? |
Billing questions or questions from the districts, contact Alice Riley, Fiscal Agent & Software Program Trainer, (716) 821-7192.
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The Plan?
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Questions pertaining to the Plan, benefits not addressed by Independent Health, or general questions about the Trust, contact Dr. Darleen Michalak, Plan Administrator, (716) 821-7074
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| NY44 Health Trust Office |
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| Web site feedback? |
Email Web suggestions or feedback here.
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